The Problem
Cleankill Pest Control was called to a residential property and equestrian centre in East Sussex. The owner, Andy Melville, reported rats had been seen taking food from the bird table and digging burrows under the table. The bird table was situated near a pond in the large garden attached to the premises. In addition to this, mice were also found to be eating animal feed in the storage cupboards.
Cleankill Pest Control has announced it will be one of the main sponsors at this year’s Seahaven Business Awards.
Cleankill Pest Control now has a bird on the payroll to help meet the demand from clients wanting natural methods of pest control.
Since six-year-old Luna the Harris Hawk joined the firm a few months ago her handler and Pest Control Technician Alan Day has been out and about getting her used to traffic noise and other unfamiliar sounds.
While Luna has been undergoing her own training, Alan has been studying for a professional Falconry qualification through LANTRA.
I had some very bad experiences with customer service recently and I did have an entire blog drafted in my mind about the importance of putting the customer first but then we had some great news. In fact, we have had three pieces of great news in the last couple of weeks and so the customer service blog will have to wait until next month. Be assured, though, I will be venting my spleen in due course.
Cleankill Pest Control’s Managing Director Paul Bates is now on the Advisory Panel for ARMA – The Association of Residential Management Agents.
Cleankill Pest Control is celebrating after being named ‘Best Customer Service’ winner at Lewes District Council’s annual business awards. Now in their fourth year, the Lewes District Business Awards brings together companies from across the district, to recognise their “success, innovation and excellence” during the previous 12-months.
From its office in Seaford, Cleankill covers the whole district and has strong ties with many local businesses.
In the space of 24-hours, Surrey-based Cleankill Pest Control has been shortlisted in two categories, at two different award ceremonies. The multi-award winning company has been named among the finalists of ‘Provider of the Year’ at the ARMA Ace Awards and shortlisted for ‘Best Customer Service’ at the Lewes District Business Awards.
Held for the first time in 2017, the ARMA Ace Awards celebrate excellence and exceptional achievement among the UK's leading managing agents and their suppliers.